HunnyPlay Casino Responsible Gambling

At HunnyPlay we take responsible gambling seriously. We want players to enjoy games in a safe, controlled way, and we provide tools and guidance to help you manage your play. If you ever feel your gambling is becoming a problem, we encourage you to use the account controls and reach out for support.

Player protection principles

We focus on prevention, early intervention, and clear access to support. That means offering straightforward controls on your account, monitoring for risky behaviour, and responding quickly to requests for help. We respect your privacy and handle all requests confidentially.

Activity-control tools

You can manage your activity directly from your account settings. Controls are designed to be simple to apply and to change when needed, including limits, time-outs, and self-exclusion. We also run automated checks to detect patterns that may indicate harm and may contact players to offer help or suggest limits.

Deposit limits

Set daily, weekly, or monthly deposit limits in CAD to match your budget. Limits can be increased or decreased from your account, but increases may be subject to a cooling-off period for your protection. Use these settings to keep spending at a level you are comfortable with.

Loss limits

Loss limits cap how much you can lose over a chosen period. These limits are applied at account level and help reduce the chance of chasing losses. You can set or update loss limits in your responsible gambling section at any time.

Time limits and session reminders

Use session reminders to get notified after a set play time, and set daily or weekly play-time limits to help maintain balance. Short breaks or account time-outs are available for temporary pauses, and they take effect immediately.

Self-exclusion

If you need a longer break, you can self-exclude for periods starting at 6 months and longer. When self-excluded, you will be unable to log in, deposit, or receive marketing. Requests for self-exclusion are handled confidentially and we will provide information on next steps.

Recognizing problem behaviour

Warning signs include: spending more than intended, chasing losses, neglecting work or family, hiding activity, or borrowing money to play. If you notice these signs in yourself or someone close to you, consider using limits or seeking help.

Practical tips for staying in control

Set a strict deposit budget, use session reminders, avoid gambling when stressed or under the influence, and keep banking and entertainment accounts separate. Review your play history regularly and adjust limits if behaviour changes.

Professional help and support organisations

If you need professional support, contact provincial health services or national organisations such as Gamblers Anonymous. For help applying limits, self-exclusion, or any account-related support, contact our team at [email protected]. You are not alone — reach out for help when you need it.