Privacy Statement

This Privacy Policy explains how HunnyPlay collects, uses and protects the personal information you provide when you create an account, deposit funds, play games or otherwise use our online casino and betting services in Canada. We respect your privacy and aim to be clear about the types of data we handle and the choices you have about it.

Types of data we collect

Personal data

When you register an account we collect personal information such as your name, date of birth, email address, phone number and residential address. We may also collect identity documents if verification is required for withdrawals or compliance checks.

Technical data

We log technical information including IP address, device type, browser, operating system, and connection data. This helps with account security, fraud prevention and site performance across Canadian devices.

Transactional and activity data

We record deposits, withdrawals, bet and game history, bonus activity and other transactions. We also track account interactions and customer support exchanges to provide service and resolve issues.

How we use your information

We use collected data to create and manage your account, process payments, verify identity, run responsible gambling checks and comply with legal obligations. Transactional and activity data are used to process wagers, calculate balances and deliver requested services.

We also use data for fraud prevention, security monitoring and troubleshooting. Where you consent, we may send marketing messages about promotions and new features; you can withdraw that consent at any time.

Aggregated, non-identifying data may be used for analytics and product improvement. We do not sell your personal information to third parties for their direct marketing.

Data protection practices

We protect information using technical and organisational measures including encryption of data in transit, access controls, secure servers and regular security reviews. Third-party vendors we use are required to follow security standards and confidentiality obligations.

No method of transmission or storage is completely secure. If a security incident affects your data we will take steps to contain it and provide notice as required by applicable law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functionality, measure performance and deliver relevant content. Some cookies are essential for account security and payments, while others support analytics or optional personalization.

You can manage cookie settings through your browser or device. Disabling certain cookies may limit functionality or affect your experience.

Information sharing and third parties

We share personal information with service providers who process payments, host data, provide analytics, manage identity verification and support customer service. These partners are authorised to use information only as needed to provide services to us.

We may also disclose data when required by law or to respond to lawful requests from regulators or courts, or in connection with a corporate transaction such as a merger or sale. In such cases we will seek to protect your privacy to the extent permitted.

Your rights

Subject to applicable law, you have rights to access, correct and, in some cases, delete your personal information. You may also object to certain processing, request restriction of processing, or request portability of data you provided to us. To exercise rights we require identity verification to protect your account.

Access, correction and deletion

You can update basic account details in your profile settings. For verification documents, deletion requests or other privacy inquiries please contact [email protected]. We aim to respond to requests promptly and will let you know if additional information is needed to complete a request.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. Material changes will be posted with an updated effective date. Please check this page regularly to stay informed about how we handle your information.